Introduction

At Strauss Daly Attorney Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM system. Please read this policy carefully.

Information We Collect

We may collect and process the following data about you:

• Contact information such as name, email address, phone number, etc.
• Client data imported into the CRM system.
• Details of your visits to our CRM system including, but not limited to, traffic data, location data, weblogs, and other communication data.

Use of Your Information

We use the information we collect to:

• Provide, operate, and maintain our CRM system.
• Improve, personalize, and expand our CRM system.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the CRM system.
• Send you SMS, WhatsApp messages, and birthday messages as per your settings in the CRM system.
• Understand and analyze how you use our CRM system.
• Develop new products, services, features, and functionality.

Sharing Your Information

We do not share your personal information with third parties except in the following cases:

• With your consent.
• For external processing: We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy.
• For legal reasons: We will share personal information with companies, organizations, or individuals outside of Strauss Daly if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: enquiries@straussdaly.co.za
• By phone number: +27 (0) 31 570 5600
• By mail: 9th Floor Strauss Daly Place,41 Richefond Circle, Umhlanga Ridge, Durban, 4320